How to troubleshoot common errors logging onto the Portal
Logging-on issues - a quick reference guide
We've been reviewing the calls most commonly made to our helpdesk team.
Together we've compiled a short guide on how to troubleshoot the most common issues.
- Login failed
- Your password has expired
- New password not set
- Your account has expired
- Your login failed
- Wrong user name or password
- Reset your Administrator password
- Your profile can’t grant you access to the Rapid Claim Settlement web site