Terms of use

Claims Portal Website Terms of Use


Please read these conditions of use carefully, as they apply directly to your use of this website. By proceeding with access to this website you agree to have accepted these terms. If you do not agree, please do not use this website.

UK Only

The use of this website is intended for UK residents only and complies with appropriate UK legislation and regulations. We make no representation that any of the information contained within the website is available or appropriate for use in any other country or jurisdictions.

English Law

English law shall govern the use of this website and in the event of a dispute you irrevocably submit to the exclusive jurisdiction of the English Courts. If any of the provisions of the conditions of use shall be unlawful, void or for any purpose unenforceable the particular provision shall be deemed severable and shall not affect the validity and enforceability of the remaining provisions or conditions.


 Whilst we take reasonable care in the preparation of this website we are not liable for any errors, omissions or misleading statements and all warranties to the fullest extent permitted by law are hereby excluded. You acknowledge that you are solely responsible for the use to which you put this site and all results and information you obtain from it. Claims Portal Ltd excludes liability for all and any losses or damages, except in the case of death or personal injury caused by our negligence, arising out of or in connection with your use of, reliance upon or inability to use this website. Claims Portal Ltd does not warrant that:

  • Any information contained on or acquired through the website is accurate, verified or complete, or
  • The website is available on an uninterrupted basis, or
  • Any defects of any description will be remedied, or
  • The website or the server that makes the website available are virus free.


The Claims Portal logo is a registered trademark of Claims Portal Limited.  All rights are expressly reserved.


Copyright in the whole of this website belongs to Claims Portal Ltd, unless otherwise indicated, and may not be used, sold, licensed, copied or reproduced in whole or in part in any manner or form by any person without the prior written consent of Claims Portal Ltd. You may not provide a link to this web site from any other web site without first obtaining Claims Portal Ltd’s prior written consent. This can be requested by sending an email to enquiries@claimsportal.org.uk and will be dealt with by the Communications Team at Claims Portal Ltd.

Links to Third Party Websites

This website may also contain hypertext links to websites operated by third parties. The responsibility for the operation and content of those websites shall rest solely with the organisation identified as controlling the third party website and will be governed by separate terms and conditions. Links are provided for convenience and inclusion of any link does not imply endorsement in any way of the site to which it links. We accept no responsibility or liability for the contents of any website accessed by a link that we supply.


We reserve the right to update these terms from time to time without notice to you. All such updates are effective as soon as they appear on the website and your continuing use after such an update will signify your agreement to be bound. We recommend you regularly revisit this page to ensure you have seen and are aware of our latest terms.

Accessibility Policy

Further development is taking place to ensure full compliance with the Disability Discrimination Act. In the event that any difficulties are experienced in gaining access to any part of the site please contact Claims Portal Ltd at enquiries@claimsportal.org.uk.

Company Information

Claims Portal Limited

Company Number: 07237927

Place of registration: England and Wales

Registered Office: c/o Fieldfisher, Riverbank House, 2 Swan Lane, London EC4R 3TT

VAT registration no: 106539129

Email: enquiries@claimsportal.org.uk.