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Contact Us

Using the Contact Us forms

Before you contact us, have you used the search function to find information relating to your query?  We have guides available across our website; some that may be useful to you can be found in the Administrator, Claimant Representative and Compensator sections.

If you cannot find the answer to your query in the sections highlighted above, please download the appropriate form and complete. Attach a form to an email and send to us, using the details provided in the spreadsheet.

  1. Professional web users (Claimant representatives, Compensators, etc)
  2. Unrepresented Claimants (Litigants in Person)
  3. A2A users


Important note: If you do not receive an acknowledgment receipt and ticket number within 24hrs of submitting this enquiry please contact the Helpdesk directly.

Press and media enquiries

For press enquiries relating to Claims Portal Limited please email 

Please note, this is for press and media requests only and not Claims Portal support queries.

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