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The aim of this User Guide is to enable you as a Claims Handler to use the Claims Portal easily and effectively – whether you are new to it, or are an existing user. 

Once you are an authorised user and you have your log-in credentials, you're ready to start using the Claims Portal.  We recommend that you practise using the training site first.

Practice with training site

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User Guide

Latest news

Management info17/11/2020

Executive Dashboard Management Information Now Available - October 2020

Update11/11/2020

Login Credentials Security – All Claims Portal Users

Update11/11/2020

Login Credentials Security – A2A Users

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