Claims Portal Protocols

The Claims Portal facilitates the secure exchange of claims information concerning the Pre-Action Protocols for Low-Value Personal Injury claims.

Road Traffic Accident (RTA), Employers’ Liability (EL) and Public Liability (PL) claim.

Pre-Action Protocol RTA

Pre-Action Protocol EL/PL

If you are a Claimant Representative or an Insurer/Compensator that handles personal injury claims where the pre-action protocols apply, you should use the Claims Portal. 

The supporting forms are found using Find a court form on the Ministry of Justice Forms website by searching on the Form/leaflet number.   

These are found in section 1.4 of the RTA protocol and 1.3 of the EL/PL protocol (for example, RTA1, EL1, etc.).