Protocols

Protocols

The Claims Portal facilitates the secure exchange of claims information in relation to the 

Pre-Action Protocol for Low Value Personal Injury Claims in Road Traffic Accidents 

and the 

Pre-Action Protocol for Low Value Personal Injury (Employers’ Liability and Public Liability) Claims

 If you are a Claimant Representative or an Insurer/Compensator that handles personal injury claims where the pre-action protocols apply, you should use the Claims Portal. 

The supporting forms can be found using Find a court form on the Ministry of Justice Forms website by searching on the Form/leaflet number.   

These can be found in section 1.4 of the RTA protocol and 1.3 of the EL/PL protocol (for example RTA1, EL1, etc).