News and Updates 2017
Updated Executive Dashboard Management Information Now Available - November 2017
Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process. Read more
Claims Portal - Are you ready for 29 November? Please pass this message to your IT department.
From tomorrow due to security considerations we can no longer support SSLv2ClientHello handshaking message as it is an unsupported protocol. This means from tomorrow Users will no longer be able to use this handshaking protocol to access any Claims Portal sites, Web Browser Training and Production and A2A Integration/test and Production. Read more
Claims Portal - Are you ready for 29 November?
Due to security considerations we can no longer support SSLv2ClientHello handshaking message as it is an unsupported protocol. From 29 November 2017 users will no longer be able to use this handshaking protocol to access any Claims Portal sites, Web Browser Training and Production and A2A Integration/test and Production. Read more
New desktop audit process to be introduced from December 2017
Over the last two years we have carried out a number of on-site User Audits, to ensure that Users are compliant with the Claims Portal User Agreement. Many of the provisions in the User Agreement are there to enhance security, prevent or inhibit unauthorised access to confidential information and to prevent fraud. Read more
Claims Portal - High Priority – Please pass to your IT Department
Due to security considerations we can no longer support SSLv2ClientHello handshaking message as it is an unsupported protocol. From 29 November 2017 users will no longer be able to use this handshaking protocol to access any Claims Portal sites, Web Browser Training and Production and A2A Integration/test and Production. Read more
Updated Executive Dashboard Management Information Now Available - October 2017
Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process. Read more
Is your Development team ready to make the Portal IT changes by 29 November?
Claims Portal Ltd, working with its technology partners is implementing a series of security and business continuity developments in coming weeks which, will impact Users who have not made required changes to their browser and security settings. This means that Users who have not implemented the required browser and security protocols ahead of 29 November 2017 will not be able to access the Portal, after this date. Read more
Check your browser. Are you using the latest supported version – Internet Explorer 10 or above?
This is a reminder to all Portal Users to check that your organisation is using the most up to date browser which is Internet Explorer (IE10) or above. IE9 and versions below are no longer supported by Microsoft. Read more
Claims Portal: Important Message – Please pass to your IT Department - Countdown to 29 November
From 29 November 2017 due to security considerations we will no longer support SSLv2ClientHello handshaking message as it is an unsupported protocol. This means that unless an upgrade has been applied, Users with this handshaking protocol will no longer have access to any of Claims Portal sites including Web Browser Training and Production and A2A Integration/test and Production. Read more
Claims Portal: Insurer Index Update for RTA A2A Users v195
An updated version of the RTA Insurer Index spreadsheet is now available. Read more
Updated Executive Dashboard Management Information Now Available - September 2017
Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process. Read more
Claims Portal - Important Message – Please pass to your IT Department
Due to security considerations we can no longer support SSLv2ClientHello handshaking message as it is an unsupported protocol. From 29 November 2017 users will no longer be able to use this handshaking protocol to access any Claims Portal sites, Web Browser Training and Production and A2A Integration/test and Production. Read more
Claims Portal: Top tips on viewing the Portal and when to accept, reject or re-assign a claim
The following links provide guidance on what to do when you receive a claim and which circumstances would be best to reject or reassign a claim you believe has been sent to you in error. Read more
Updated Executive Dashboard Management Information Now Available - August 2017
Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process. Read more
Claims Portal: Insurer Index Update for RTA A2A Users v194
An updated version of the RTA Insurer Index spreadsheet is now available. Read more
Claims Portal: Insurer Index Update for RTA A2A Users v193
An updated version of the RTA Insurer Index spreadsheet is now available. Read more
Updated Executive Dashboard Management Information Now Available - July 2017
Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process. Read more
Claims Portal: Insurer Index Update for RTA A2A Users v192
An updated version of the RTA Insurer Index spreadsheet is now available. Read more
Claims Portal: Claims Portal update - A2A Integration/Test site Users only
This may affect your access - you may need to take action. Read more
Claims Portal: Insurer Index Update for RTA A2A Users v190
An updated version of the RTA Insurer Index spreadsheet is now available. Read more
Updated Executive Dashboard Management Information Now Available - June 2017
Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process. Read more
Invitation to submit ideas
A Claims Portal team participated in the Online Courts Hackathon on 1st and 2nd July, and we saw a number of interesting ideas relating to matters which are linked to development work which we anticipate we will be carrying out to the Claims Portal over the next few years. Read more
Claims Portal: Insurer Index Update for RTA A2A Users v189
An updated version of the RTA Insurer Index spreadsheet is now available. Read more
CRU validation - notification of changes - relating to web user compensators
During the morning of Thursday 29 June 2017, we will be deploying a new validation control to the CRU reference number field. Read more
Claims Portal: Insurer Index Update for RTA A2A Users v188
An updated version of the RTA Insurer Index spreadsheet is now available. Read more
Updated Executive Dashboard Management Information Now Available - May 2017
Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process. Read more
Claims Portal: Insurer Index Update for RTA A2A Users v187
An updated version of the RTA Insurer Index spreadsheet is now available. Read more
New look Claims Portal website
From Tuesday 6 June the Claims Portal website will re-launch featuring enhancements on a selection of pages aimed at improving the way that users can search, find and use the information they need on the website. Read more
Claims Portal service availability - Sunday 28 and Bank Holiday Monday 29 May 2017
Please note that there will be scheduled maintenance on all Claims Portal services, web browser training and production and A2A integration and production, on Sunday 28 and Bank Holiday Monday 29 May 2017. Read more
Claims Portal: Insurer Index Update for RTA A2A Users v185
An updated version of the RTA Insurer Index spreadsheet is now available. Read more
Updated Executive Dashboard Management Information Now Available - April 2017
Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process. Read more
Updated Executive Dashboard Management Information Now Available - April 2017
Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process. Read more
Claims Portal: Insurer Index Update for RTA A2A Users v184
An updated version of the RTA Insurer Index spreadsheet is now available. Read more
Archived claims tab removal
On 4 May 2017, the ‘archived’ tab on the search application screen is being removed from the Claims Portal. Read more
Claims Portal: Insurer Index Update for RTA A2A Users v183
An updated version of the RTA Insurer Index spreadsheet is now available. Read more
IMPORTANT: Claims transfer process explained
This may affect your ability to access the Portal - you may need to take action. Read more
Updated Executive Dashboard Management Information Now Available - February 2017
Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process. Read more
Claims Portal: Insurer Index Update for RTA A2A Users
An updated version of the RTA Insurer Index spreadsheet is now available. Read more
Updated Executive Dashboard Management Information Now Available - January 2017
Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process. Read more
Claims Portal Behaviour Committee guidance update
The Claims Portal Behaviour Committee has revised their guidance document on Direct Contact with Represented Clients. Read more
Claims Portal: Insurer Index Update for RTA A2A Users
An updated version of the RTA Insurer Index spreadsheet is now available. Read more
IMPORTANT: Claims transfer process explained
Following implementation of Release 5, it is now possible to transfer claims between Portal organisations. You can find all the information relating to the process on our Transferring Claims page. Read more
Claims Portal: Insurer Index Update for RTA A2A Users
An updated version of the RTA Insurer Index spreadsheet is now available. Read more
