Sign up to the Claims Portal newsletter to get the latest updates Sign up now

The aim of this User Guide is to enable you as a Claims Handler to use the Claims Portal easily and effectively – whether you are new to it, or you are an existing user. 

Once you are an authorised user and you have your log-in credentials, you're ready to start using the Claims Portal.  We recommend that you practise using the training site first.

Practice with training site

Claimant Representative
User Guide

Latest news

Update10/09/2021

Update to A2A schema

Management info02/09/2021

Login Credentials security - All Claims Portal users

Update23/08/2021

Scheduled Maintenance

Change Cookie Choices