The aim of this User Guide is to enable you as a Claims Handler to use the Claims Portal easily and effectively – whether you are new to it, or are an existing user. 

Once you are an authorised user and you have your log-in credentials, you're ready to start using the Claims Portal.

Claimant Representative
User Guide

Top topics

Latest news

Management info13/12/2017

Updated Executive Dashboard Management Information Now Available - November 2017

Update27/03/2017

IMPORTANT: Claims transfer process explained

Update09/02/2017

Claims Portal Behaviour Committee guidance update