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The aim of this User Guide is to enable you as a Claims Handler to use the Claims Portal easily and effectively – whether you are new to it, or are an existing user. 

Once you are an authorised user and you have your log-in credentials, you're ready to start using the Claims Portal.  We recommend that you practise using the training site first. 

Claimant Representative
User Guide

Latest news

Management info24/07/2020

Executive Dashboard Management Information Now Available - June 2020

Update24/07/2020

Update - Visual changes to the Executive Dashboard

Update20/07/2020

Claims Portal Helpdesk