Sign up to the Claims Portal newsletter to get the latest updates Sign up now

A2A Users only - Introduction of A2A Token Timing Plan


As part of our continuing program to improve security for Claims Portal, we will be introducing a token to A2A messaging, similar to that commonly used in other systems. The token will apply an additional layer of security to verify the identity of the user, along with current credentials.

To reflect these changes in Claims Portal workflows, User development and testing will be necessary for A2A users only.

Timing Plan

These are the key timings for the release of the A2A Token, please note that these timings are subject to change:

We recommend that you share this information with your IT department and/or software supplier.

In the meantime, if you have any questions please contact


Tim Wallis

Chair, Claims Portal Ltd

Change Cookie Choices