We are on track with the implementation of Release 6. The team has developed and tested just over half of the release changes detailed below with a targeted implementation date of 8 October 2018.

In order to minimise the impact changes to the Portal will have on our Users, particularly the A2A community, we are committed to providing as much information as possible to enable you to prepare as soon as it is possible to share it.

In coming days and weeks we will begin to clarify what the specific changes are in more detail and how you can prepare, beginning with more information on the removal of 1-day notifications.

Here’s a reminder of the system changes we are implementing:

 

Change description

Rationale

Who it affects

Purpose of change

Organisation name

 

Risk

Web & A2A Users

Making this CNF field un-editable will ensure claims are submitted in the organisation name registered to the Portal.

 

GDPR

Compliance

Web & A2A Users

System and process updates required for new data protection regulations.

 

Global Offers

Risk

A2A Users

Ensure alignment between how the Portal handles global offers for web and A2A Users.

 

Notifications

 

Performance

Web & A2A Users

Reduce the number of automated notifications to Users.

 

Attachments

 

Performance

Web & A2A Users

Introduce a maximum number of attachments to protect system performance.

 

CRU validation

Compliance

A2A Users

Align CRU validation for A2A Users with that introduced for web Users in 2017.

 

Referral Source

Compliance

Web & Users

 

An additional field recommended by the Insurance Taskforce to share data about the claim referral source with the Insurance Fraud Bureau.

 

End of Stage 2 Retention

Risk

Web & Users

Retention of a claim and its attachments for 12 months from the date a court proceedings pack is created. The attachment history showing when documents are attached or deleted will be retained for the same period of time.

 


Last week we announced two dates in July for Release 6 workshops, which will provide greater clarity on the work required by the developers to implement the changes and will provide an early opportunity to see the draft tech specs.

To date just over half of the workshops spaces have been confirmed so please do ensure you book up to save your space by emailing claimsportal@mib.org.uk.

Another key way to ensure you receive updates as soon as they are posted is to, sign up / share this link to the Portal newsletter with your team members. Please also remember to ensure you update your email preferences (a link can be found on the footer of this email to ensure you receive updates relevant to your team / department).

Regards

Tim Wallis
Chair, Claims Portal Ltd 

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