We’ve enhanced the Insurer Index process, for RTA and EL/PL, to help prevent claims being sent to the wrong insurer.

Whilst we do not anticipate any issues, if you see the error message shown below when attempting to submit, re‑assign, or resend a claim, please contact  helpdesk@rapidclaimsettlement.org.uk as soon as possible.

Kind regards,

Claims Portal Ltd.

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