The Helpdesk will have limited opening hours on the following days in December 2025/ January 2026:

 

Monday 22nd December – 9am to 4.30pm

Tuesday 23rd December – 9am to 4.30pm

Wednesday 24th December – 9am to 4pm

Thursday 25th December – CLOSED

Friday 26th December – CLOSED

Monday 29th December – 9am to 4.30pm

Tuesday 30th December – 9am to 4.30pm

Wednesday 31st December – 9am to 4pm

Thursday 1st January – CLOSED

Friday 2nd January – Standard Hours

 

Claims Portal Services will continue to operate 24/7 during this period.Â