The Helpdesk will have limited opening hours on the following days in December 2025/ January 2026:
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Monday 22nd December – 9am to 4.30pm
Tuesday 23rd December – 9am to 4.30pm
Wednesday 24th December – 9am to 4pm
Thursday 25th December – CLOSED
Friday 26th December – CLOSED
Monday 29th December – 9am to 4.30pm
Tuesday 30th December – 9am to 4.30pm
Wednesday 31st December – 9am to 4pm
Thursday 1st January – CLOSED
Friday 2nd January – Standard Hours
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Claims Portal Services will continue to operate 24/7 during this period.Â