About Claims Portal

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Claims Portal Ltd is a not-for-profit company made up of 13 non-executive directors, including an independent chairperson. The Board of directors is equally balanced, with six representing the claimant community and six representing compensators.

The directors represent

  • APIL
  • MASS
  • TUC
  • Law Society
  • Insurers
  • Association of British Insurers (ABI)

In addition to the Board directors, other non-directors provide additional consultancy input on key issues that affect the efficient operation of the Claims Portal and user communities.

The Board is responsible for setting the Strategy, Finance and Governance of the Claims Portal.  They also consider and approve changes to the Portal to improve its overall performance and functionality as well as new developments as a result of changes to judicial procedures. 

The Ministry of Justice has mandated that personal injury claims falling within the scope of the pre-action protocols must be processed using the Claims Portal.

Originally introduced in 2010, the Claims Portal is a stakeholder solution designed to meet the needs of users by providing them with a safe and secure electronic means of communication.

What are the benefits of using Claims Portal?

Using the claims Portal provides users with a number of benefits:

  • Information can be transferred between parties in a secure and efficient way.
  • Decisions can be communicated quickly and easily.
  • The cost of communications is reduced.
  • By including some basic validation checks, the Portal helps to avoid inconsistent, incomplete or incorrect information being exchanged.

Company Information

Claims Portal Limited

Company Number: 07237927

Place of registration: England and Wales

Registered Office: c/o Fieldfisher, Riverbank House, 2 Swan Lane, London EC4R 3TT

VAT registration no: 106539129

 

Q. How much does it cost to use the Claims Portal?

Currently, there is no charge for using the Claims Portal.  The Portal is currently funded by insurers via a levy. 

Q. Do I need to pay a licence fee to use the Claims Portal?

No.

Claims Portal Limited Annual Report

 A copy of the Claims Portal 2016 Annual Report can be viewed here