How to troubleshoot common errors logging onto the Portal
Logging on issues - a quick reference guide
We've been reviewing the calls most commonly made to our helpdesk team.
Together we've compiled a short guide on how to troubleshoot the most common issues.
- Login failed
- Your password has expired
- New password not set
- We are sorry your account has expired
- Your login failed
- Wrong user name or password
- Reset your Administrator password