How to register and use the Portal

  1. Checklist

    • Are you using the right technical specification to access the Portal?
    • Have you read the Protocols?
    • Have you read and signed up to the User agreement?
    • Have you visited the training site?
    • Do you know if you are an A2A User or web User - if you are a web User you will access the Portal using a website link and if you are an A2A User your access will be integrated from an existing website interface you have developed within your organisation
    • Do you need to check some of the terms used on the site in the Glossary?
    • Where can you go for help? Take a look at the User guides.
    • What can you amend yourself? Which changes can you request?
    • Have you got your password  set up by your Administrator?
  2. Register

    If your organisation isn't registered with Claims Portal Limited you will need to register for an account which includes nominating an appropriate person within your organisation to be your Administrator.


  3. Practice and Learn

    Get training

  4. Managing your Account

    The 'Manage your Account' form allows you to see which changes you can make yourself.and how. It also allows you to request and submit changes you cannot make yourself to the Helpdesk.