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News and Updates 2021

Update11/05/2021

Important Update - Release 7 Technical Specifications

Important! The Release 7 Technical Specifications have been updated.  Read more

Update11/05/2021

Scheduled Maintenance Notice

SCHEDULED MAINTENANCE: All Claims Portal services will be unavailable between the hours of 05:00 and 19:00 on Sunday 23rd May 2021.  Read more

Update06/05/2021

Important Update - Release 7

Following the release of the Technical Specifications on 29 April 2021, please find a link to the A2A test plan for any A2A developers users who wish to undertake testing.  Read more

Update29/04/2021

RTA Pre-Action Protocol amendments - Release 7 A2A Technical Specifications now available

As per our previous communications and in line with the Release 7 plan, the Technical Specifications now available.  Read more

Management info27/04/2021

Executive Dashboard Management Information Now Available - March 2021

Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process.  Read more

Update20/04/2021

Important information - March Executive Dashboard

Due to an unresolved technical issue, Claims Portal are unable to produce the March Executive Dashboard.  Read more

Update14/04/2021

RTA Pre-Action Protocol amendments - Release 7 A2A Notes now available

As per our previous communication and in line with the Release 7 plan, the A2A notes are now available.  Read more

Update31/03/2021

Update - RTA Pre-Action Protocol amendments

Following the communication on 16 March 2021 outlining the changes required to the Claims Portal workflows as a result of the amendments to the RTA Pre-Action Protocol, we have produced a project schedule for Release 7.  Read more

Update23/03/2021

Insurer Index Update for RTA A2A Users v238

An updated version of the Insurer Index spreadsheet is now available.  Read more

Update17/03/2021

Extraordinary Maintenance Activity

EXTRAORDINARY MAINTENANCE ACTIVIITY - All Claims Portal services will be unavailable on  Read more

Update16/03/2021

RTA Pre-Action Protocol amendments

In conjunction with the announcement of the increase in the small claims track limit and the launch of the Official Injury Claims service on 31 May 2021, the Ministry of Justice have announced some changes to the RTA Pre-Action Protocol. To reflect these changes in Claims Portal workflows, it will be necessary to make some amendments within the Claims Portal.  Read more

Update15/03/2021

Notification of SSL Certificate update - Monday 29 March 2021

Please note that on Monday 29 March between the hours of 08:00 to 08:30 the SSL Certificate will be updated in the PRODUCTION environment.  Read more

Management info15/03/2021

Executive Dashboard Management Information Now Available - February 2021

Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process.  Read more

Update15/03/2021

Insurer Index Update for RTA A2A Users v237

An updated version of the Insurer Index spreadsheet is now available.  Read more

Update09/03/2021

Production Site Maintenance Activity

Maintenance of the production site is scheduled for Sunday 14th March from 7.00 am to 11.00 am. If you use the web browser or the A2A production service during this time you will experience multiple short term interruptions.  Read more

Management info01/03/2021

Updated - Executive Dashboard Management Information Now Available - January 2021

Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process.  Read more

Management info18/02/2021

Executive Dashboard Management Information Now Available - January 2021

Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process.  Read more

Update18/02/2021

Insurer Index Update for RTA A2A Users v236

An updated version of the Insurer Index spreadsheet is now available.  Read more

Update20/01/2021

Scheduled Maintenance

The Claims Portal A2A integration site and the Web Training site on Thursday 28th January will be unavailable between the hours of 19:00 to 21:00.  Read more

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