News and Updates 2021
Important Update - Release 7 Technical Specifications
Important! The Release 7 Technical Specifications have been updated. Read more
Scheduled Maintenance Notice
SCHEDULED MAINTENANCE: All Claims Portal services will be unavailable between the hours of 05:00 and 19:00 on Sunday 23rd May 2021. Read more
Important Update - Release 7
Following the release of the Technical Specifications on 29 April 2021, please find a link to the A2A test plan for any A2A developers users who wish to undertake testing. Read more
RTA Pre-Action Protocol amendments - Release 7 A2A Technical Specifications now available
As per our previous communications and in line with the Release 7 plan, the Technical Specifications now available. Read more
Executive Dashboard Management Information Now Available - March 2021
Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process. Read more
Important information - March Executive Dashboard
Due to an unresolved technical issue, Claims Portal are unable to produce the March Executive Dashboard. Read more
RTA Pre-Action Protocol amendments - Release 7 A2A Notes now available
As per our previous communication and in line with the Release 7 plan, the A2A notes are now available. Read more
Update - RTA Pre-Action Protocol amendments
Following the communication on 16 March 2021 outlining the changes required to the Claims Portal workflows as a result of the amendments to the RTA Pre-Action Protocol, we have produced a project schedule for Release 7. Read more
Insurer Index Update for RTA A2A Users v238
An updated version of the Insurer Index spreadsheet is now available. Read more
Extraordinary Maintenance Activity
EXTRAORDINARY MAINTENANCE ACTIVIITY - All Claims Portal services will be unavailable on Read more
RTA Pre-Action Protocol amendments
In conjunction with the announcement of the increase in the small claims track limit and the launch of the Official Injury Claims service on 31 May 2021, the Ministry of Justice have announced some changes to the RTA Pre-Action Protocol. To reflect these changes in Claims Portal workflows, it will be necessary to make some amendments within the Claims Portal. Read more
Notification of SSL Certificate update - Monday 29 March 2021
Please note that on Monday 29 March between the hours of 08:00 to 08:30 the SSL Certificate will be updated in the PRODUCTION environment. Read more
Executive Dashboard Management Information Now Available - February 2021
Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process. Read more
Insurer Index Update for RTA A2A Users v237
An updated version of the Insurer Index spreadsheet is now available. Read more
Production Site Maintenance Activity
Maintenance of the production site is scheduled for Sunday 14th March from 7.00 am to 11.00 am. If you use the web browser or the A2A production service during this time you will experience multiple short term interruptions. Read more
Updated - Executive Dashboard Management Information Now Available - January 2021
Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process. Read more
Executive Dashboard Management Information Now Available - January 2021
Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process. Read more
Insurer Index Update for RTA A2A Users v236
An updated version of the Insurer Index spreadsheet is now available. Read more
Scheduled Maintenance
The Claims Portal A2A integration site and the Web Training site on Thursday 28th January will be unavailable between the hours of 19:00 to 21:00. Read more
