Sign up to the Claims Portal newsletter to get the latest updates Sign up now

Release 6 changes - CRU validations for A2A Users


As part of Release 6, a CRU validation field has been introduced to align the web and A2A Portal interfaces.

CRU validation was introduced into the web interface in June 2017 to ensure it is a valid format.

The CRU field consists of three alphabetic characters followed by three numerical digits (e.g. ABC123). The maximum field length will be six characters.

This small change has been implemented to improve data accuracy and will impact A2A compensators specifically in the phases “Interim Settlement Pack Response” and “Stage 2 Settlement Response”.

Further information on the Compensation Recovery Unit (CRU) can be found at - 

Further information on CRU formatting can be found at -


Tim Wallis

Chair, Claims Portal Ltd

Change Cookie Choices