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Top Tip – How to Troubleshoot Login Failed Error Messages


We regularly review the most common calls made to our Helpdesk team, and together we have compiled a short guide to help you troubleshoot the most common issues our Users have experienced when logging in to the Portal.

Claims Portal Troubleshooting Guide

Please use this guide and take advantage of the Claims Portal’s self-service features…..And don’t forget about our Administrator User Guides too!


Tim Wallis

Chair, Claims Portal Ltd