Important! Please take note - Using the Insurer Index
Using the Insurer Index
Web Users: When Searching for a Compensator
The Organisation ID cannot be used when searching for a Compensator/Insurer.
The Search Insurer (RTA) and Search Compensator (EL/PL) web functions allow for search by name only. This can be a partial name.
Please be aware that the search result is not displayed in alphabetical order. Instead it shows the first 50 Insurer / Compensator names which contain the original search term.
Compensators: please provide the Claimant Representative with the name of your organisation as it appears in the index. You must not provide the organisation ID.
A2A Users - Insurer Index CACHE
The EL/PL Insurer Index must NOT be cached. It is frequently updated and new users added. Please see the technical specifications.