Sign up to the Claims Portal newsletter to get the latest updates

Sign up to the Portal newsletter to receive the latest news and updates 

Close

November Top tips – All Users – How to troubleshoot your log in issues

Update07/11/2018

Based on the most common reasons Users contact the Helpdesk, we have put together a short guide which will help you troubleshoot problems accessing the Portal.

The new guide can be found on the Portal website which is a key reference point for new and existing Portal Users.

The website contains guidance for all User types on how to access the Portal, submit and progress a claim and the latest news and technical updates from the Portal team.

Here’s the links for guidance.

Claims Portal website - www.claimsportal.org.uk

Logging in troubleshooting quick reference guide - https://www.claimsportal.org.uk/using-the-portal/how-to-troubleshoot-common-errors-logging-onto-the-portal/

Regards

Tim Wallis
Chair, Claims Portal Ltd