Christmas Top Tips - The gift of time - Expiry dates
The expiry date on all Users' accounts is automatically set to expire 2 years after the date of inception. It is your responsibility as Administrator to manage the expiry dates for your organisations' Users. If you let the User ID expire, you will not be able to access the Claims Portal.
If an Administrator has expired they will need to contact another Claims Portal Administrator within their organisation. It is only when there is no active Administrator in the organisation that Users should contact the Helpdesk to request that their expiry date is extended.
Merry Christmas to you all from all of us at Claims Portal.