New look Claims Portal website



From Tuesday 6 June the Claims Portal website will re-launch featuring enhancements on a selection of pages aimed at improving the way that users can search, find and use the information they need on the website.

The revamped home page provides a helpful snapshot of the most frequently visited pages, hot topics, plus latest news and updates.

  • The technical specification for using the site is Internet Explorer 10. If you haven’t already moved to this version please upgrade for optimum functionality.
  • If you have saved links for specific areas of the website – please take a moment to review and update your ‘favourites’ to ensure you are bookmarking to the correct address for the new site structure.
  • If you haven’t visited the website for some time we recommend that you take a look at the Walkthroughs, Users Guides and Frequently asked questions, which provide content to assist you in making the most of the Portal and where necessary refreshing your knowledge.

Feedback from users has already identified that ‘search functionality’ is an important factor when using the Claims Portal website and we have taken steps to enhance this feature.

Of course there is always room for improvement. We will continue to develop and refine the search capabilities to improve the users experience. We’d welcome your feedback on the website.

Kind regards

Tim Wallis Chairman, Claims Portal Ltd