Claims Portal Helpdesk Festive Opening Hours


Season’s Greetings.

Please take a note of the dates and times below and plan accordingly if you expect to be using the Claims Portal during the Christmas and New Year period.

During this period the Helpdesk will be staffed by a reduced team.

The Claims Portal service will be available 24/7.

If you are using the Claims Portal and require support when the Helpdesk is not available, please contact the Helpdesk in the usual way, and your query will be investigated when the Helpdesk re-opens.


Tim Wallis
Chair, Claims Portal Ltd


Opening hours

21 December

Normal opening hours

22 December

0800 - 1600

23 – 26 December


27 – 29 December

Normal opening hours

30 December – 1 January


2 – 5 January

Normal opening hours