Claims Portal: Claims Portal update - A2A Integration/Test site Users only


This may affect your access  - you may need to take action.

An important update is being made to the security of the Claims Portal integration/test site, which may require action:

On Thursday 10 August 2017 at 8am we will perform the annual replacement of the SSL Certificate on the A2A test site. 

  • If you are a Web user the new certificate will be downloaded automatically by your browser when you browse the Claims Portal login page.              
  • If you are an  A2A user, please verify that your A2A system is able to automatically replace the certificate. If you need to replace the certificate manually please contact the Help Desk.

Next steps

We would encourage A2A test site users to share this message with their technology department or software house in case the certificate needs to be replaced manually.

The Claims Portal Helpdesk ( is available for any user experiencing difficulties.