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2017

Management info13/12/2017

Updated Executive Dashboard Management Information Now Available - November 2017

Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process.  Read more

Update28/11/2017

Claims Portal - Are you ready for 29 November? Please pass this message to your IT department.

From tomorrow due to security considerations we can no longer support SSLv2ClientHello handshaking message as it is an unsupported protocol. This means from tomorrow Users will no longer be able to use this handshaking protocol to access any Claims Portal sites, Web Browser Training and Production and A2A Integration/test and Production.  Read more

Update22/11/2017

Claims Portal - Are you ready for 29 November?

Due to security considerations we can no longer support SSLv2ClientHello handshaking message as it is an unsupported protocol. From 29 November 2017 users will no longer be able to use this handshaking protocol to access any Claims Portal sites, Web Browser Training and Production and A2A Integration/test and Production.  Read more

Update17/11/2017

New desktop audit process to be introduced from December 2017

Over the last two years we have carried out a number of on-site User Audits, to ensure that Users are compliant with the Claims Portal User Agreement. Many of the provisions in the User Agreement are there to enhance security, prevent or inhibit unauthorised access to confidential information and to prevent fraud.  Read more

Update15/11/2017

Claims Portal - High Priority – Please pass to your IT Department

Due to security considerations we can no longer support SSLv2ClientHello handshaking message as it is an unsupported protocol. From 29 November 2017 users will no longer be able to use this handshaking protocol to access any Claims Portal sites, Web Browser Training and Production and A2A Integration/test and Production.  Read more

Management info13/11/2017

Updated Executive Dashboard Management Information Now Available - October 2017

Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process.  Read more

Update07/11/2017

Is your Development team ready to make the Portal IT changes by 29 November?

Claims Portal Ltd, working with its technology partners is implementing a series of security and business continuity developments in coming weeks which, will impact Users who have not made required changes to their browser and security settings. This means that Users who have not implemented the required browser and security protocols ahead of 29 November 2017 will not be able to access the Portal, after this date.  Read more

Update06/11/2017

Check your browser. Are you using the latest supported version – Internet Explorer 10 or above?

This is a reminder to all Portal Users to check that your organisation is using the most up to date browser which is Internet Explorer (IE10) or above. IE9 and versions below are no longer supported by Microsoft.  Read more

Update27/10/2017

Claims Portal: Important Message – Please pass to your IT Department - Countdown to 29 November

From 29 November 2017 due to security considerations we will no longer support SSLv2ClientHello handshaking message as it is an unsupported protocol. This means that unless an upgrade has been applied, Users with this handshaking protocol will no longer have access to any of Claims Portal sites including Web Browser Training and Production and A2A Integration/test and Production.  Read more

Update26/10/2017

Claims Portal: Insurer Index Update for RTA A2A Users v195

An updated version of the RTA Insurer Index spreadsheet is now available.  Read more

Management info13/10/2017

Updated Executive Dashboard Management Information Now Available - September 2017

Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process.  Read more

Update26/09/2017

Claims Portal - Important Message – Please pass to your IT Department

Due to security considerations we can no longer support SSLv2ClientHello handshaking message as it is an unsupported protocol. From 29 November 2017 users will no longer be able to use this handshaking protocol to access any Claims Portal sites, Web Browser Training and Production and A2A Integration/test and Production.  Read more

Update19/09/2017

Claims Portal: Top tips on viewing the Portal and when to accept, reject or re-assign a claim

The following links provide guidance on what to do when you receive a claim and which circumstances would be best to reject or reassign a claim you believe has been sent to you in error.  Read more

Management info13/09/2017

Updated Executive Dashboard Management Information Now Available - August 2017

Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process.  Read more

Update06/09/2017

Claims Portal: Insurer Index Update for RTA A2A Users v194

An updated version of the RTA Insurer Index spreadsheet is now available.  Read more

Update14/08/2017

Claims Portal: Insurer Index Update for RTA A2A Users v193

An updated version of the RTA Insurer Index spreadsheet is now available.  Read more

Management info11/08/2017

Updated Executive Dashboard Management Information Now Available - July 2017

Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process.  Read more

Update31/07/2017

Claims Portal: Insurer Index Update for RTA A2A Users v192

An updated version of the RTA Insurer Index spreadsheet is now available.  Read more

Update21/07/2017

Claims Portal: Claims Portal update - A2A Integration/Test site Users only

This may affect your access - you may need to take action.  Read more

Update19/07/2017

Claims Portal: Insurer Index Update for RTA A2A Users v190

An updated version of the RTA Insurer Index spreadsheet is now available.  Read more

Management info12/07/2017

Updated Executive Dashboard Management Information Now Available - June 2017

Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process.  Read more

Update10/07/2017

Invitation to submit ideas

A Claims Portal team participated in the Online Courts Hackathon on 1st and 2nd July, and we saw a number of interesting ideas relating to matters which are linked to development work which we anticipate we will be carrying out to the Claims Portal over the next few years.  Read more

Update07/07/2017

Claims Portal: Insurer Index Update for RTA A2A Users v189

An updated version of the RTA Insurer Index spreadsheet is now available.  Read more

Update27/06/2017

CRU validation - notification of changes - relating to web user compensators

During the morning of Thursday 29 June 2017, we will be deploying a new validation control to the CRU reference number field.  Read more

Update21/06/2017

Claims Portal: Insurer Index Update for RTA A2A Users v188

An updated version of the RTA Insurer Index spreadsheet is now available.  Read more

Management info13/06/2017

Updated Executive Dashboard Management Information Now Available - May 2017

Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process.  Read more

Update07/06/2017

Claims Portal: Insurer Index Update for RTA A2A Users v187

An updated version of the RTA Insurer Index spreadsheet is now available.  Read more

Update06/06/2017

New look Claims Portal website

From Tuesday 6 June the Claims Portal website will re-launch featuring enhancements on a selection of pages aimed at improving the way that users can search, find and use the information they need on the website.  Read more

Update24/05/2017

Claims Portal service availability - Sunday 28 and Bank Holiday Monday 29 May 2017

Please note that there will be scheduled maintenance on all Claims Portal services, web browser training and production and A2A integration and production, on Sunday 28 and Bank Holiday Monday 29 May 2017.  Read more

Update18/05/2017

Claims Portal: Insurer Index Update for RTA A2A Users v185

An updated version of the RTA Insurer Index spreadsheet is now available.  Read more

Management info12/05/2017

Updated Executive Dashboard Management Information Now Available - April 2017

Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process.  Read more

Management info12/05/2017

Updated Executive Dashboard Management Information Now Available - April 2017

Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process.  Read more

Update11/05/2017

Claims Portal: Insurer Index Update for RTA A2A Users v184

An updated version of the RTA Insurer Index spreadsheet is now available.  Read more

Update03/05/2017

Archived claims tab removal

On 4 May 2017, the ‘archived’ tab on the search application screen is being removed from the Claims Portal.  Read more

Update10/04/2017

Claims Portal: Insurer Index Update for RTA A2A Users v183

An updated version of the RTA Insurer Index spreadsheet is now available.  Read more

Update27/03/2017

IMPORTANT: Claims transfer process explained

This may affect your ability to access the Portal - you may need to take action.  Read more

Management info17/03/2017

Updated Executive Dashboard Management Information Now Available - February 2017

Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process.  Read more

Update10/03/2017

Claims Portal: Insurer Index Update for RTA A2A Users

An updated version of the RTA Insurer Index spreadsheet is now available.  Read more

Management info10/02/2017

Updated Executive Dashboard Management Information Now Available - January 2017

Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process.  Read more

Update09/02/2017

Claims Portal Behaviour Committee guidance update

The Claims Portal Behaviour Committee has revised their guidance document on Direct Contact with Represented Clients.  Read more

Update18/01/2017

Claims Portal: Insurer Index Update for RTA A2A Users

An updated version of the RTA Insurer Index spreadsheet is now available.  Read more

Update18/01/2017

IMPORTANT: Claims transfer process explained

Following implementation of Release 5, it is now possible to transfer claims between Portal organisations. You can find all the information relating to the process on our Transferring Claims page.  Read more

Update18/01/2017

Claims Portal: Insurer Index Update for RTA A2A Users

An updated version of the RTA Insurer Index spreadsheet is now available.  Read more