2017

Update21/07/2017

Claims Portal: Claims Portal update - A2A Integration/Test site Users only

This may affect your access - you may need to take action.  Read more

Update19/07/2017

Claims Portal: Insurer Index Update for RTA A2A Users v190

An updated version of the RTA Insurer Index spreadsheet is now available.  Read more

Management info12/07/2017

Updated Executive Dashboard Management Information Now Available - June 2017

Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process.  Read more

Update07/07/2017

Claims Portal: Insurer Index Update for RTA A2A Users v189

An updated version of the RTA Insurer Index spreadsheet is now available.  Read more

Update27/06/2017

CRU validation - notification of changes - relating to web user compensators

During the morning of Thursday 29 June 2017, we will be deploying a new validation control to the CRU reference number field.  Read more

Update21/06/2017

Claims Portal: Insurer Index Update for RTA A2A Users v188

An updated version of the RTA Insurer Index spreadsheet is now available.  Read more

Management info13/06/2017

Updated Executive Dashboard Management Information Now Available - May 2017

Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process.  Read more

Update07/06/2017

Claims Portal: Insurer Index Update for RTA A2A Users v187

An updated version of the RTA Insurer Index spreadsheet is now available.  Read more

Update06/06/2017

New look Claims Portal website

From Tuesday 6 June the Claims Portal website will re-launch featuring enhancements on a selection of pages aimed at improving the way that users can search, find and use the information they need on the website.  Read more

Update24/05/2017

Claims Portal service availability - Sunday 28 and Bank Holiday Monday 29 May 2017

Please note that there will be scheduled maintenance on all Claims Portal services, web browser training and production and A2A integration and production, on Sunday 28 and Bank Holiday Monday 29 May 2017.  Read more

Update18/05/2017

Claims Portal: Insurer Index Update for RTA A2A Users v185

An updated version of the RTA Insurer Index spreadsheet is now available.  Read more

Management info12/05/2017

Updated Executive Dashboard Management Information Now Available - April 2017

Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process.  Read more

Management info12/05/2017

Updated Executive Dashboard Management Information Now Available - April 2017

Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process.  Read more

Update11/05/2017

Claims Portal: Insurer Index Update for RTA A2A Users v184

An updated version of the RTA Insurer Index spreadsheet is now available.  Read more

Update03/05/2017

Archived claims tab removal

On 4 May 2017, the ‘archived’ tab on the search application screen is being removed from the Claims Portal.  Read more

Update10/04/2017

Claims Portal: Insurer Index Update for RTA A2A Users v183

An updated version of the RTA Insurer Index spreadsheet is now available.  Read more

Update27/03/2017

IMPORTANT: Claims transfer process explained

This may affect your ability to access the Portal - you may need to take action.  Read more

Management info17/03/2017

Updated Executive Dashboard Management Information Now Available - February 2017

Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process.  Read more

Update10/03/2017

Claims Portal: Insurer Index Update for RTA A2A Users

An updated version of the RTA Insurer Index spreadsheet is now available.  Read more

Management info10/02/2017

Updated Executive Dashboard Management Information Now Available - January 2017

Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process.  Read more

Update09/02/2017

Claims Portal Behaviour Committee guidance update

The Claims Portal Behaviour Committee has revised their guidance document on Direct Contact with Represented Clients.  Read more

Update18/01/2017

Claims Portal: Insurer Index Update for RTA A2A Users

An updated version of the RTA Insurer Index spreadsheet is now available.  Read more

Update18/01/2017

IMPORTANT: Claims transfer process explained

Following implementation of Release 5, it is now possible to transfer claims between Portal organisations. You can find all the information relating to the process on our Transferring Claims page.  Read more