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Portal Site Security

Transport Layer Security TLS

The version of the Transport layer security (TLS), formerly known as SSL, that is supported is TLS version 1.2 and above. 

As part of Claims Portal’s periodic security maintenance and upgrades to the Cipher suites, we will no longer be able to support browsers that are not compatible with Transport Layer Security (TLS) 1.2 and above.

Certificate renewal

Certificates are updated on an annual basis.  Users will be informed in advance when the new certificate will be installed.  To ensure that you are notified, please sign up to the Claims Portal's Newsletter.

Internet browsers

Please note that the following Browsers are compatible with the Portal:

  • Internet Explorer 11 and above
  • Google Chrome (all versions compatible with TLS 1.2 and above)
  • Firefox (all versions compatible with TLS 1.2 and above)
  • Microsoft Edge (version 79 and above)

If you are not using the latest version of the above listed supported browsers, you will receive a message advising that the website cannot be reached and you will be recommended to upgrade to the latest version for security reasons. If you do not upgrade to the latest version, you will not be able to connect to Claims Portal.

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