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Welcome

What is the Claims Portal?

It is a stakeholder-led secure electronic communication tool for processing low value personal injury claims (PI)... Learn More

Is it for you?

Yes, if you process low value personal injury claims covered by the Ministry of Justice’s pre action protocols. 

New to the Portal...or Already Registered?

Either way, find out more by clicking here

  • I'm a compensator.

    Then learn how this site can help you

    More
  • I'm a claimant representative.

    Already familiar with the Portal? Then you can log in and you may also like to learn what’s different.

    More
  • I'm a software developer

    Looking to develop a bespoke A2A interface?

    More

I'm a compensator.

New to the Portal?

Whether it’s something new for you, or for your whole organisation, we invite you to get your bearings.

Already familiar with the Portal?

You can refresh your knowledge here.

Ready to go?

Then you can log in here.

 

I'm a claimant representative.

New to the Portal?

Whether it’s something new for you, or for your whole organisation, we invite you to get your bearings.

Already familiar with the Portal?

You can refresh your knowledge here.

Ready to go?

Then you can log in here.

I'm a software developer

Looking to Develop a Bespoke A2A interface?

 

Learn about how to set up and what support is available...

Access our Technical Documentation and User Agreement...

You can do all that here

News And Announcements

  • ANNOUNCEMENT

    Claims Portal: Insurer Index Update for RTA A2A Users

    Updated RTA A2A Insurer Index Spreadsheet

    An Updated version of the RTA Insurer Index spreadsheet is now available.

    Read More

  • ANNOUNCEMENT

    Easter Claims Portal Helpdesk Service hours

    Please note, the Claims Portal Helpdesk Service hours over the Easter period are as follows:

    Read More

  • ANNOUNCEMENT

    Internet security: Claims Portal NOT affected by ‘Heartbleed’ bug

    Please find below a statement from CRIF Decision Solutions Ltd regarding the Heartbleed bug:

    Read More

  • MGMT INFO

    Updated Executive Dashboard Management Information Now Available

    Claims Portal Ltd has today released its monthly update to the Executive Dashboard. The Management Information (MI) deals with the Portal as a user community service and provides high level information on the claims process.

    Read More

  • ANNOUNCEMENT

    Updated technical documentation for A2A users

    This message is for Software Developers and contains important information relating to updated documentation.

    Read More

FAQs

You can see a list of frequently asked questions, and the answers, here.

Learn More

Using the Portal

Claims Portal User Guides for Claimant Representatives, Compensator/Insurers and Administrators.

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Sign up to the Portal

To register your organisation on the Claims Portal, you can access the online registration here

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Getting started

Protocols and forms are available on the Ministry of Justice's website

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Registration

Registration information for new and existing users

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Executive Dashboard

The latest Claims Portal Management Information

Learn More